Official Brand Warranty Policy

Every appliance purchased at Alizey Appliances is sourced directly from brand-authorized distributors across Pakistan. Enjoy total peace of mind with genuine manufacturer warranty.

100% GenuineDirect from authorized brand distributors

Up to 5 YearsOfficial brand-backed coverage

Free Repair/ReplaceZero extra cost for covered defects

Fast Claim SupportDedicated assistance via WhatsApp & Call

Official Coverage

Warranty Periods by Brand & Product

Warranty timelines vary by manufacturer and product category. All claims are backed by official brand service centers nationwide.

Brand	Product Category	Warranty Duration	Coverage Details
Anex	Kitchen Appliances (Blender, Juicer, Mixer, Chopper)	1 Year	Motor failure & manufacturing defects
Anex	Specialty (Pressure Cooker, Egg Boiler)	6 Months	Factory manufacturing defects
WestPoint	Air Fryers, Toasters, Ovens & Microwaves	1 Year	Heating elements & manufacturing defects
WestPoint	Electric Fans & Air Blowers	1 Year	Motor & internal mechanical faults
Crown	Gas & Electric Hobs, Built-in Ovens	2 Years	Burners, ignition, heating elements & body
Crown	Range Hoods & Kitchen Chimneys	1 Year	Suction motor & electronic control panel
Midea / Haier / Dawlance / Gree	DC Inverter Air Conditioners	5 Yrs Compressor / 1 Yr Parts	Compressor replacement, PCB board, gas leak repairs

Simple & Transparent

4 Easy Steps to Claim Your Warranty

Contact Support

Share your Order ID and photos/video of the issue via WhatsApp (0310-1139396).

Inspection Request

Our team guides you on drop-off or pickup arrangements for official inspection.

Expert Assessment

Brand authorized technicians inspect the unit within 3 to 5 business days.

Repair or Replacement

If covered, your product is repaired or replaced with genuine parts free of charge.

Important Terms

What is Covered & Excluded

What IS Covered

Factory manufacturing defects in materials or workmanship

Internal motor, coil, or compressor breakdowns

Heating elements, burners, and electronic PCB boards

Faulty factory switches, thermostats, and controls

Genuine replacement parts fitted by official service centers

What IS NOT Covered

Physical damage caused by drops, accidents, or misuse

Liquid ingress or water damage not caused by product failure

Damage resulting from voltage fluctuations or power surges

Unauthorized repairs or tampering by third-party mechanics

Consumables like filters, blades, glass bowls, and rubber seals

Need Immediate Assistance with Your Warranty?

Our customer service team is here to assist you with order verification, service center locations, and warranty claims Monday through Saturday (10 AM to 8 PM).

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Alizey Appliances is Pakistan’s trusted online store for original kitchen and home appliances. Quality meets comfort.